Avaya Global Telecom Supply

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FREQUENTLY ASKED QUESTIONS

Questions and Answers

 

How does Avaya compare to other phone system manufacturers?

Avaya is a top rated phone system manufacturer in the world. 90% of Fortune 500 companies use an Avaya phone system. Not only that, Avaya's core business is telecommunications. As a result, Avaya has been making the best quality phone systems, and one of the most feature rich phone systems. Many of the other manufacturers (such as Panasonic, Samsung, Toshiba) are electronic manufacturers, and phone systems is a small percentage of their main business.

The Avaya IP Office phone system is referred to as a "hybrid" phone system. What does this mean?

The Avaya IP Office phone system is a hybrid phone system this means that you can use digital phone, IP phones, or a combination of both on the system. Many other brand phone systems, are either all digital or all IP, whereas the IP Office gives you the flexibility of using both.

What is the difference between digital phones and IP phones?

Digital phones and IP phones have all the same features and functions, except there is one main difference. Digital phones are directly connected to the phone system, IP phones are remotely connected to the phone system. The perfect way to explain this is, that everybody that's in the office will be using the digital phones, and remote or traveling workers will be using an IP phone. For the outside caller, the calls are exactly the same, they will not know if the call is being answered by an digital phone in the office, or by an IP phone from a remote employee.

How are you able to offer such good prices for phone systems?

Our philosophy is simple – Offer a great service, at a great price and customers will be happy. Thankfully this motto has worked for us, because right now we are one of the largest phone system resellers in the country in the small and medium business market segment.

OK, I am interested, what is included with my phone system purchase?

Every phone system purchased from Global Telecom Supply is tested and pre-programmed at our lab, before we install it at your business. This allows us to fully inspect the equipment and to make sure that you are receiving the newest release software. We then install the phone system, and give you free training, free warranty, and free maintenance!
Global Telecom Supply works with high end companies such as Dior, Gallagher's, Open Table plus more to bring them the most high tech, affordable and multi line solutions in all of New York City including: business phone systems, IP office phone systems, direct Avaya phone systems, VoIP phone systems plus much, much more!
Global Telecom Supply

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